Social Skills for Professionals
About this training
Social skills count for 85% of success and technical knowledge for only 15% according to a Harvard University study.
Obviously technical skills but soft skills make all the difference in working with others, solving problems and developing your talents. Social skills are indispensable for a successful career.
In every layer of the organization, whether for employees, managers, support or leadership teams, social interaction with others and the ability to communicate clearly and persuasively is essential. This contributes to better teamwork, higher quality, more efficient decision-making and better cooperation.
The most important social skills at work are:
- Communicating clearly
- Assertiveness
- Emotional intelligence
- Giving and receiving feedback
- Teamwork
- Leadership
- Dealing with change
- Networking
- Body language and non-verbal communication
- Resilience and stamina
Our customized social skills training addresses these important skills.
Program
A social skills training program is tailored to your needs by our learning professionals, using the following building blocks:
- Insight into your own behavior and that of others
- Development of emotional intelligence
- Communicating clearly and assertively with the DESC method
- Successful networking and strengthening social relationships
- Dealing with difficult situations and uncomfortable or awkward conversations
- Giving feedback in a constructive way
- Acting and communicating with connection and empathy with the LEO technique
- Grasping the deeper meaning of body language and nonverbal communication
- Better understand others' thoughts, emotions and intentions
- Giving and receiving feedback constructively
This course will help you develop skills in teamwork, communication, problem solving and productivity.
Target group
This course is aimed at anyone who wants to improve their professional performance through a better knowledge of body language and nonverbal communication.
Approach
Het uitgangspunt van deze training is steeds de eigen werksituatie van de deelnemer. De kennis, inzichten en technieken die je zo krijgt, zijn dan ook direct toepasbaar in de praktijk. De training biedt een mix van kennisgericht ervaringsleren, praktische oefeningen en interactie tussen de deelnemers in de groep.
Trainers
Results
There are numerous benefits to developing employees' social skills, including:
- Increased productivity
- Stronger teamwork
- Better and clearer communication
- Less conflict and more cooperation
- Improved motivation in the workplace
